VIAD

FlyOver Las Vegas, Sales Coordinator

Location US-Las Vegas
Posted Date 2 months ago(08/30/2021 5:27 PM)
Job ID
2021-17715
# Positions
1
Category
Sales
Company
FlyOver Las Vegas

Overview

Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of experiential adventure travel.  Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.

 

We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada, and Glacier and Denali National Parks in the United States in addition to FlyOver Canada in Vancouver, B.C., FlyOver Iceland in Reykjavik, and coming soon – two new FlyOver attractions in Las Vegas and Toronto. The company is executing an aggressive growth strategy, expanding into multiple geographies and iconic locations that enjoy perennial visitor demand.

 

We are strengthening and improving our culture, our attractions, and our operations to deliver these unforgettable guest and staff experiences. We will work hard to refine and execute our strategic plan for the expansion of the business, accelerate profitable revenue growth through strategic capital deployment, drive strong organic growth of our existing businesses, and acquire unique and complementary businesses. We will work tirelessly to build a strong entrepreneurial, fun, and rewarding culture for our team members.

Responsibilities

This is a full-time, year-round role reporting into the Sales Manager, Regional & Affiliate for our FlyOver Las Vegas Attraction. This role is responsible for providing administrative support for sales team and “boots on the ground” support to help drive FlyOver Las Vegas sales. 

 

GENERAL RESPONSIBILITY:                                                                        

  • With the direction of the Sales Manager, provide sales calls to affiliates and regional partners.
  • Work closely with the FlyOver and Pursuit marketing teams to build consumer engagement, drive guest visitation, and grow ancillary revenue streams
  • Provide administrative sales support through effective communication and collaboration
  • Acts as a support contact in the absence of Sales Managers for FlyOver colleagues and clients

SPECIFIC DUTIES & RESPONSIBILITIES:                

  • Respond to all phone and online sales inquiries
  • Generate, maintain and update sales reservations and partner contracts
  • Facilitate in-house support for pre & post contract process, such as credit approval, liaising with ticketing to build client profile in ticketing system, liaising with Accounting to set up billing, communicating with customer support team.
  • Collaborate with Marketing and Operations team on sales related projects.
  • Create, coordinate, and update sales presentations, collateral, reports and dashboards
  • Organize and coordinate youth/school groups, familiarization tours, receptions, site visits, FlyOver Connect training and other events. Participate as required.
  • In-person visits to key partners in market such as concierge, timeshare and other key partners.
  • Utilizes Salesforce to input and monitor data.
  • General sales administration and other related marketing duties as assigned.

Qualifications

SKILLS & ABILITY:

  • A degree or diploma, preferably in sales/business/marketing, with a minimum of two years related business experience
  • An independent worker who takes initiative, self-starter, assertive attributes
  • Strong interpersonal, oral, and written communication skills, with the ability to see multiple projects and tasks through to completion on a timely basis
  • A very detail-oriented person, who possesses strong administration and organization skills with a team approach on all projects
  • Computer literate, comfortable with Microsoft Office package with a willingness to learn new programs
  • Ability to work occasional extended hours, including nights, weekends and holidays, as needed
  • enjoy working with a team in a busy, fast-paced environment

CRITICAL COMPETENCIES FOR SUCCESS:

  • Strong commitment to working as a team with an ability to foster strong working relationships, gain agreement on timelines and manage both external and internal stakeholder requirements.
  • Flexibility and willingness to work with a geographically dispersed team in a broad range of time zones.
  • Resourceful, adaptable, resilient, and having a strong sense of self-awareness.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Excellent hospitality mindset and guest service skills, including dedicated service to both internal and external clients.
  • Strong sense of urgency.
  • A natural drive and curiosity about the business and what “could be…”

OTHER REQUIREMENTS:

  • Must be at least 21 years of age.
  • Must have a valid Driver’s Licenses and reliable source of transportation.
  • Assist and help the remaining support team with the goal of creating a cohesive team environment
  • Assist with tasks and requests for all markets, in the absence of other team members as required
  • Responsible for administrative/sales support, contracting or other documentation for the sales team as requested
  • Perform other duties as appropriate and assigned

This list describes at a high level what a Sales Coordinator at FlyOver Attraction does, but no job description can anticipate every single task, issue or project that could come up.  Pursuit reserves the right to adjust, reduce, add or change job tasks as needed for the success of the business.

Work Environment

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job.  This job is based in Las Vegas, Nevada and current, legal ability to work in the country where the role is based is required. Some travel both domestically and internationally may be necessary, so a valid passport and driver’s license is required.

 

Pursuit is an equal opportunity employer.

EEO Information

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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