VIAD

FlyOver Las Vegas, Food & Beverage Attendant

Location US-Las Vegas
Posted Date 2 months ago(08/11/2021 11:45 AM)
Job ID
2021-17596
# Positions
1
Category
Food and Beverage/Culinary
Company
FlyOver Las Vegas

Overview

PURSUIT - WHO WE ARE

 

Pursuit is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of iconic attractions and hospitality experiences.  Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.

 

Pursuit’s mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. We deliver rich travel experiences to the global market through our unique hotels and lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada; Glacier, Denali, and Kenai Fjords National Parks in the United States; and our Flyover attractions, FlyOver Canada in Vancouver, B.C. and FlyOver Iceland in Reykjavik, and FlyOver Las Vegas in Nevada.  A new FlyOver attraction in Toronto, ON is anticipated in 2024.  May, 2021 brought the grand opening of the Sky Lagoon, a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland.  Through its Refresh Build Buy strategy, Pursuit is continuing its growth trajectory into new iconic locations around the world.

 

Responsibilities

POSITION SUMMARY

 

As a Food and Beverage (“F&B”) attendant, your goal is the fun, engaging, efficient and safe food and beverage service for guests throughout the FlyOver Las Vegas attraction.  As an F&B Attendant you may wear multiple hats including Bartender, Barista, Busser and Barback.  You will have engaging interactions with our guests by bringing your best and anticipating guests’ needs while following FlyOver standards and operating procedures. F&B Attendants must represent FlyOver Las Vegas well by maintaining a positive attitude and a safe environment for all guest and team members.

 

KEY AREAS OF FOCUS

  • Greet guests and answer questions in a welcoming and positive manner
  • Ensure accurate information is provided to guests, including clear communication about the FlyOver experience
  • Be familiar with F&B menu items to answer any questions a guest may have
  • Reconcile shift cash, credit cards, receipts and cash banks
  • Assist guests with wayfinding in and around the FlyOver attraction
  • Ensure Health & Safety precautions are met and maintained
  • Inform Managers or Supervisors of any concerns or safety issues
  • Ensure the efficient and safe delivery of all F&B orders to deliver exceptional hospitality and service to our guests
  • Communicate efficiently using proper radio protocol
  • Ensure all facilities and especially F&B areas are kept clean and organized at all times
  • Assist with other facility cleaning and housekeeping duties wen requested
  • Assist with special event setups and group events as required
  • Assist with evacuation and safety procedures in the event of an emergency
  • Share knowledge with guests about “everything Las Vegas” and surrounding areas
  • Willingly jump in to assist with other duties when a need is seen
  •  

Qualifications

IDEAL EXPERIENCE

  • Minimum GED or High School Diploma preferred
  • Valid Alcohol Awareness, Work Card and SNHD Health Card required
  • Some work experience of working in a similar role and/or environment (preferably in a restaurant, Bar or Cafe) is required
  • Must have solid knowledge of Las Vegas and the surrounding area
  • Some experience in the guest service, hospitality or attractions is preferred
  • Cash handling experience is preferred
  • Public speaking experience is preferred
  • Fluency in a second language in addition to English is an asset

CRITICAL SKILLS

  • Strong “can-do,” attitude with willingness to be flexible and adaptable
  • Ability to make decisions, solve problems and exercise good judgment
  • Strong commitment to building positive working relationships
  • Willingness to work with a geographically dispersed team in a seasonal environment
  • Resourceful, with a curiosity to solve problems and create new solutions
  • Ability to organize and prioritize multiple tasks in a fast-paced environment
  • Sense of urgency to complete job duties accurately and in a timely manner
  • Sense of humor and ability to ‘let things roll’ when the unexpected happens
  • Solid written and verbal communication skills
  • Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
  • Must Be able to work on your feet for extended periods of time in both an indoor and outdoor environments
  • Must be able to lift up to 50 pounds with assistance
  • Must have strong prioritization skills and ability to multi-task
  • Must be available to work a variety of shifts which may include days, evenings, weekends or holidays

Work Environment

  • High-energy, collaborative indoor work environment on the Las Vegas strip
  • Flexible scheduling allows for full-time or part-time hours as agreed to with supervisors
  • Events, activities, team fun planned regularly
  • Opportunity to learn and develop career skills to fit your goals

This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up.  Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job.  This job is based in Nevada and current, legal ability to work in the U.S. is required.

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, age, disability, veteran status, and other protected characteristics.

EEO Information

Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

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